Greetings and Salutations. My purpose for this correspondence is to inform you of an exceptional performance by one of your employees, Ms. Maria-Fernanda Delgado. I am extremely appreciative of her efforts and support in meeting an almost impossible deadline today under less than optimal circumstances. Due to an unfortunate set of circumstances with my ex-partner we had several last minute delays in trying to complete a loan obligation with Wells Fargo Bank. At the 11th hour Ms. Delgado and a Mr. George from Universal Title were brought in to assist us in closing before being found in default on our loan.
Ms. Delgado has been most diligent and highly professional in her efforts on my behalf and I dare say that no one in your management chain could have done any better, or closed this any sooner.
Again my sincere appreciation to your company and your superior performer. Well Done!